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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Maizie Dyess

May 19, 2023

5  out of  5 rating by Maizie Dyess
"Elana has been such a joy to work with! Everyone at this agency has been extremely friendly and helpful. Highly recommend!"

GREEN FAMILY WAY

May 18, 2023

5  out of  5 rating by GREEN FAMILY WAY
"I want give a super huge THANK YOU to Elana S. She has went above and beyond to get my family's policy in order. Very helpful, professional and just an all around Awesome person. Thanks again for your hard work!"

Bernardo Trujillo

May 9, 2023

5  out of  5 rating by Bernardo Trujillo
"Elana was very professional and friendly. She knew what do to to help me out. Thank you so much Elana !!!"

Kay Dee Lose

April 22, 2023

5  out of  5 rating by Kay Dee Lose
"Elana Swanson is the AWESOME... I had a Problem well I thought it was a Problem but thanks to Elana Swanson and ALL her Hard Work, I really want EVERYONE TO KNOW SHE IS AWESOME!!!"

Elsa Dao

April 7, 2023

5  out of  5 rating by Elsa Dao
"Elana is very professional, super helpful, kind and very responsive person. She took time to go over every coverage amount with me and any questions are answered in details as well. I appreciated her conversation and knowledge throughout the entire process. Great outstanding customer service! I would highly recommend her to anyone."

Robert Rosenlund

April 4, 2023

5  out of  5 rating by Robert Rosenlund
"I can't leave enough 5 star reviews for Jeremy Walser's State Farm Insurance staff...Lana helped me Monday April 3rd and again, I was super impressed; she was professional, compassionate AND super efficient. I truly believe that one gets what they pay for and this is why I am giving another five star review. Thank you so much Lana for your assistance."

fatima infante

April 1, 2023

5  out of  5 rating by fatima infante
"I’ve have my insurance policy for quite some time now and Ive never had an issue. I want to thank Heidi Lehew for being very attentive and taking the time to give me a call back when needed. There was a slight problem and Heidi took the initiative quickly to get it resolved for me. Thank you so much Heidi! ❤️"

Mia Rose

March 28, 2023

5  out of  5 rating by Mia Rose
"Great service, me and my mother had the pleasure of working with Elana who was very helpful"

orr leumi

March 25, 2023

5  out of  5 rating by orr leumi
"Elana provided exceptional customer service - she listened attentively to my concerns, offered insightful suggestions, and was prompt, professional, and courteous throughout the entire process. I highly recommend her to anyone looking for an insurance company. Thank you, Elana!"

Christa Peterson

March 16, 2023

5  out of  5 rating by Christa Peterson
"Elana spent so much time this morning helping me with an insurance quote. She is so pleasant and knowledgeable!"

Antonio Acosta

March 10, 2023

5  out of  5 rating by Antonio Acosta
"Eliana Swanson helped me to process insurance for my business and my experience was excellent, very friendly, professional and patient with my request. I highly recommend work with her. :)"

l l

March 3, 2023

5  out of  5 rating by l l
"I have been a State Farm member customer for many years. Jeremy Walser, has always delivered professional and answers and resolutions quickly on a timely matter. He understands his client's and their needs. Thank you Jeremy, you have been a great help through out the years. Since Ms. Stephany Torres Castillo has been the manager it has been an even better personal touch experience. She understands my needs, quickly reviews the matters and responds. She really relieves a lot of stress and dealings, I really feel good vibes and smile inside when dealing with Ms. Stephany. Very professional and human. Thank you always Ms. Stephany VelasIlinik"

Debra Fox

February 24, 2023

5  out of  5 rating by Debra Fox
"Lana helped me break down and understand what Insurance best fit what I needed. I appreciated her conversation and knowledge. She has been by far the best agent I’ve dealt with that wasn’t after my money - and more after what best fit my needs."

Ashley Wilson

February 23, 2023

5  out of  5 rating by Ashley Wilson
"Absolutely wonderful experience with Elana and this agency.Elana was very very professional and always very responsive. Her knowledge and follow through was on point. If you are considering changing, take the time and do it with Elana ! You won't be disappointed! I will definitely be sending my family and friends her way"

Nicole Williams

February 22, 2023

5  out of  5 rating by Nicole Williams
"Spoke to Elana and obtained some good information. She was very friendly and professional."

Aaliyah Wortham

February 21, 2023

5  out of  5 rating by Aaliyah Wortham
"Elana helped me out from beginning and end. She was very sweet and has extremely good customer service! 10/10 thank you!"

Trisha Orabuena

February 19, 2023

5  out of  5 rating by Trisha Orabuena
"Stephanie was very professional and friendly. She took time to go over every coverage amount and discount with me. She did not get frustrated when I called her a million times with questions. She followed up when she said she would and made switching agencies a breeze. A pleasure to do business with for sure. Thank you!"

Auto Pro

February 17, 2023

5  out of  5 rating by Auto Pro
"I was just on the phone with Heidi and she took care of my situations via email and over the phone in a matter of minutes. The customer care was truly appreciate it."

Jackie Banales-Garcia

December 27, 2022

5  out of  5 rating by Jackie Banales-Garcia
"Jeremy Walser office is the best! Excellent customer service and very reliable! Sofia called me back and was able to help me get my insurance needs before heading to the dmv."

Shirley & Glennard Fong

December 11, 2022

5  out of  5 rating by Shirley & Glennard Fong
"Sofia Juarez was a very courteous, efficient and responsible insurance agent. She made renewing our homeowner’s insurance very easy. We would highly recommend her to address all of your insurance needs. Glennard and Shirley FonG"

Mark Hart

December 10, 2022

5  out of  5 rating by Mark Hart
"I spoke with Sofia, she was extremely efficient. Took care of all my needs."

Safichia Chew

December 9, 2022

5  out of  5 rating by Safichia Chew
"Moved from out of state, my insurance was transferred and I was assigned to this office. My State Farm agent is Stephany—she is super helpful, prompt, and personable. I couldn’t be more happy with how much I feel taken care of through this office. I also want to thank Sofia for filling in when I needed assistance as well. This office is lucky to have you both. I appreciate you ladies!"

Adrienne Riley

December 8, 2022

5  out of  5 rating by Adrienne Riley
"I had a situation I needed help with today and I spoke with Sofia at Jeremy Walser’s office. I cannot explain what a dynamic woman she is! She answered all my questions thoroughly and handled my situation so well, I’m good to go! She was fast too!! Thank you Sofia. For your professionalism, your kindness, and your personality! So hilariously awesome!"

Angela Kariange

December 8, 2022

5  out of  5 rating by Angela Kariange
"Best customer service experience ever!! Sofia made me feel like a family member❤️. Each time I speak with her she makes my heart smile. She is passionate about her work and cares and understands your needs. With everything I have going on she made things so much better just knowing I was not just a number. Sofia you are amazing!!! Angela K"

George Qushair

December 1, 2022

5  out of  5 rating by George Qushair
"Spoke to Sofia this morning about windshield dent occurred on freeway, she provided me with Safelite contact info. Sofia was helpful and customer service skills are outstanding!"